Privacy Policy

How we protect and handle your data

Last updated: 11/25/2025

Information We Collect

Website Usage Data

  • Pages visited and time spent
  • Click patterns and interactions
  • Device and browser information
  • IP address (anonymized)

Account Information

  • Name and email address
  • Company information
  • Payment information (via Stripe)
  • Support communications

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Process payments and manage your account
  • Send important service updates and notifications
  • Provide customer support
  • Analyze usage patterns to improve our platform
  • Comply with legal obligations

Data Protection

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit and at rest
  • Access to personal data is strictly controlled
  • Regular security audits and penetration testing
  • SOC 2 Type II compliance
  • GDPR-compliant data processing

Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing (privacy policy available at stripe.com)
  • Google Analytics: Website analytics (privacy policy available at google.com)
  • Cloudflare: Website hosting (privacy policy available at cloudflare.com)
  • Meta/Facebook: Event tracking (privacy policy available at facebook.com)

Your Rights

Under GDPR and other privacy laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing of your data
  • Data portability
  • Object to processing
  • Withdraw consent

Cookies

We use cookies to enhance your experience:

  • Essential cookies: Required for website functionality
  • Analytics cookies: Help us understand how you use our site
  • Preference cookies: Remember your settings and choices
  • Marketing cookies: Used for advertising purposes

Data Retention

We retain your data for as long as necessary to provide our services:

  • Account data: Until account deletion
  • Analytics data: 26 months
  • Support communications: 7 years
  • Payment data: As required by law

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: EventRICH.AI, 123 Innovation Drive, Tech City, TC 12345
Phone: +1 (555) 123-4567